Mã lỗi Ricoh MP C6502/MP C8002

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SC No.	Level	Error Name / Error Condition / Major Cause / Solution
SC101-01	D	Lamp Error (Scanning) The white level peak did not reach the prescribed threshold when the white plate was scanned. Possible causes: LED defective IDB (LED driver) defective SBU defective IPU defective Power/signal harness defective Condensation in scanner unit Mirrors or lenses dirty or positioned incorrectly White plate dirty or installed incorrectly Solutions: Cycle the machine OFF/ON Reconnect the power/signal harness Reattach / clean the mirrors and lenses Reattach / clean the white plate Replace the LED board Replace the IDB board Replace the SIO board Replace the SBU board Replace the IPU board Replace the power/signal harness
SC101-02	D	Lamp Error (LED illumination adjustment) LED error was detected. Possible causes: LED defective IDB (LED driver) defective Power/signal harness defective Solutions: Cycle the machine OFF/ON Reconnect the power/signal harness Replace the LED board Replace the IDB board Replace the SIO board Replace the power/signal harness
SC102-00	D	LED Illumination Adjustment Error The white level peak reached the prescribed threshold when the white plate was scanned after a specified number of adjustments. Possible causes: LED defective IDB (LED driver) defective SBU defective IPU defective Power/signal harness defective Solutions: Cycle the machine OFF/ON Reconnect the power/signal harness Replace the IDB board Replace the SIO board Replace the SBU board Replace the IPU board Replace the power/signal harness
SC120-00	D	Scanner Home Position Error 1 The scanner home position sensor does not go OFF. Error detection timing: During homing (when the machine is turned ON or returns from energy save mode) During automatic adjustment During a scan from the ADF or exposure glass After error occurs: Stop process Operation panel display LED indication Logging Scanner not usable (Copier / Scanner / Document Server) Printer is usable Possible causes: Scanner motor driver defective Scanner motor defective Scanner HP sensor defective Harness defective Timing belt, pulley, wire, or carriage not installed correctly Solution: Replace the faulty part
SC121-00	D	Scanner Home Position Error 2 The scanner home position sensor does not go ON. Error detection timing: During homing During an automatic adjustment During a scan from the ADF or exposure glass After error occurs: Stop process Operation panel display LED indication Logging Scanner is not usable (Copier / Scanner / Document Server) Printer is usable Possible causes: Scanner motor driver defective Scanner motor defective Scanner HP sensor defective Harness defective Timing belt, pulley, wire, or carriage not installed correctly Solution: Replace the faulty part
SC141-00	D	Black Level Detection Error The black level cannot be adjusted within the target during auto gain control. Possible causes: SBU defective IPU defective Power/signal harness defective Solutions: Cycle the machine OFF/ON Reconnect the power/signal harness Replace the SBU board Replace the IPU board Replace the power/signal harness
SC142-00	D	White Level Detection Error The white level cannot be adjusted to the second target level within the target during auto gain control. Possible causes: SBU defective LED defective IDB (LED driver) defective IPU defective Power/signal harness defective Scanner drive error Condensation in scanner unit Mirrors or lenses dirty or positioned incorrectly White plate dirty or installed incorrectly Solutions: Cycle the machine OFF/ON Reconnect the power/signal harness Reattach / clean the mirrors and lenses Reattach / clean the white plate Replace the SBU board Replace the LED board Replace the IDB board Replace the IPU board Replace the SIO board Replace the power/signal harness
SC144-00	D	SBU Communication Error Connection to SBU cannot be confirmed (connection detection error). Cannot communicate with the SBU, or the communication result is abnormal. Possible causes: SBU defective The other side of the communication (BCU, IPU, etc.) defective Power / signal harness defective Solutions: Cycle the machine OFF / ON Reconnect the power / signal harness Replace the SBU board Replace the IPU board Replace the BCU board Replace the power / signal harness
SC161-01	D	IPU Error (LSYNC abnormal) An error occurred during the self-diagnostic test performed every time the machine is turned ON, or returns to full operation from energy save mode. Possible causes: IPU (BiCU, iCTL) board defective (ASIC-LE0 connection failure, LSYNC abnormal, etc.) Cable between SBU and IPU (or BiCU) defective Solutions: Replace the IPU (or BiCU) board Check the cable between SBU and IPU (or BiCU)
SC161-02	D	IPU Error (Ri response abnormal) The machine detects an error during an access to the Ri. Possible causes: IPU (BiCU, iCTL) board defective (Ri response abnormal, etc.) Solution: Replace the IPU (or BiCU) board
SC165-00	D	Copy Data Security Unit Error The copy data security option is enabled in User Tools but the option board is detected as missing or defective. The copy data security option was detected as defective when the machine was turned ON or returned from energy save mode. Possible causes: Copy data security unit board not installed correctly Copy data security unit board defective Solutions: Reinstall the copy data security unit board Replace the copy data security unit board
SC185-00	D	CIS Transmission Error The data read from the ASIC register on the CIS were not as expected. Details: Occurs when a serial communication error between the CIS board and the DF board is detected Occurs when an error is detected during initialization of the ASIC on the CIS Can occur during initialization and feeding 1st and 2nd consecutive occurrences are treated as jams 3rd consecutive occurrence is treated as an SC Possible causes: Connector or harness between DF board and CIS board disconnected or defective ASIC on the CIS defective Boot failure of ASIC on the CIS Solutions: Reconnect the power / signal harness Replace the CIS and CIPB Replace the ADF main control board Replace the power / signal harness
SC186-00	D	CIS LED Error During initialization: The ratio between the average values of leading-edge area and rear-edge area is out of specification Shading data peak value is below specification During scanning: Shading data peak value is below specification Details: During initialization: Occurs when one out of two CIS LEDs is malfunctioning, causing a large difference between leading-edge and rear-edge average values (CIS LED error detection) Occurs when both CIS LEDs are malfunctioning (unlit), causing the shading data peak value to be extremely low (CIS white level adjustment) During scanning: Occurs when both CIS LEDs are malfunctioning (unlit), causing the shading data peak value to be extremely low (CIS scan control, gray balance adjustment/confirmation) The first and second consecutive occurrences constitute initial/feed jams The third consecutive occurrence constitutes an SC Possible causes: During initialization: one or both CIS LEDs defective During scanning: both CIS LEDs defective Solutions: Reconnect the power / signal harness Replace the CIS and CIPB Replace the CIS background white roller Replace the power / signal harness Replace the ADF main control board
SC187-00	D	CIS Black Level Error The black level scanned by the CIS is abnormal. Details: Occurs when abnormality is detected during the black level generation/detection process The first and second consecutive occurrences constitute initial jams The third consecutive occurrence constitutes an SC Possible cause: CIS defective Solution: Replace the CIS and CIPB
SC188-00	D	CIS White Level Error Error condition: The shading data peak value read from the CIS is abnormal The shading data peak value is not within the specified range from the target value (target value is set with SP4-784-001 / SP4-785-001 / SP4-786-001) Details: Occurs when abnormality is detected in the CIS shading data peak detection process The first and second consecutive occurrences constitute initial jams The third consecutive occurrence constitutes an SC Possible cause: CIS defective Solutions: Reconnect the power / signal harness Replace the CIS and CIPB Replace the CIS background white roller Replace the power / signal harness
SC189-00	D	CIS Gray Balance Adjustment Error The difference between the gray balance adjustment target value and the value scanned from the GS20 chart was out of specification upon execution of gray balance adjustment confirmation (SP4-705-002). Details: Occurs when gray balance adjustment fails The first occurrence constitutes an SC (not an initial jam) Possible cause: CIS defective Adjustment chart degraded due to scratches or smudges Solutions: Replace the adjustment chart
SC195-00	D	Machine Serial Number Error Comparison of the product identification code in the machine serial number (11 digits) has failed. Error condition: The product identification code in the machine serial number (11 digits) does not match Solution: Re-enter the machine serial number
SC202-01 SC202-03	D	Polygon Motor: ON Timeout Error SC202-01: Bk / SC202-03: Ma After the polygon motor turned on, or within 10 seconds after the rpm’s changed, the motor did not enter READY status. Major causes: The interface harness to the polygon motor driver is damaged or not connected correctly Polygon motor or polygon motor driver defective Polygon motor drive pulse cannot be output correctly (polygon controller) XSCRDY signal observation failing (polygon controller) Solutions: Cycle the machine off/on Replace the laser unit Replace the polygon harness Replace the IPU board
SC203-01 SC203-03	D	Polygon Motor: OFF Timeout Error SC203-01: Bk / SC203-03: Ma The XSCRDY signal (polygon ready) never becomes inactive (H) after the polygon motor went OFF. Major causes: The interface harness to the polygon motor driver is damaged or not connected correctly Polygon motor or polygon motor driver defective Polygon motor drive pulse cannot be output correctly (polygon controller) XSCRDY signal observation failing (polygon controller) Solutions: Cycle the machine off/on Replace the LSU Replace the polygon harness Replace the IPU board
SC204-01 SC204-03	D	Polygon Motor: XSCRDY Signal Error SC204-01: Bk / SC204-03: Ma During polygon motor rotation, the XSCRDY signal was inactive (H) for longer than one rotation of the polygon. Details: Occurs when the PATMOS polygon error determination register detects that the XSCRDY signal was inactive (H) for longer than one rotation of the polygon (7 cycles of PMCLK) The PATMOS polygon error determination register detects that the XSCRDY signal was inactive (H) for longer than one rotation of the polygon, and then refers to SCERR2 Major causes: Polygon motor or polygon motor driver defective The interface harness to the polygon motor driver is damaged or not connected correctly Solutions: Cycle the machine off/on Replace the laser unit Replace the polygon harness
SC210-01 SC210-02 SC210-03 SC210-04	C	Trailing Edge Beam Error SC210-01: Bk SC210-02: Cy SC210-03: Ma SC210-04: Ye When the main scan magnification rate was measured, the value measured between two points was out of specification. Details: When a trailing edge beam detection error flag is asserted to the VTEC status register The CPU detected an error flag when measuring the main scan magnification rate Major causes: The interface harness to the beam detection unit is damaged or not connected correctly Beam detection board defective Beam does not enter the photodetector Abnormality around VTEC LDB defective BCU defective Main scan magnification rate is too large Solutions: Cycle the machine off/on Replace the laser unit Replace the IPU board Replace the BCU board Correct the main scan magnification SP SP adjustment: SP2-184-006 through 009 = 269600 SP2-102-001, 007 = 123 SP2-102-016 through 025 = 0 Adjust SP2-184-006 through 009 while checking the images until the values of SP2-102-001 and SP2-102-007 become 123 ± 30
SC220-01 SC220-02 SC220-03 SC220-04	D	Leading Edge: LD1 Synchronization Detection Error SC220-01: Bk SC220-02: Cy SC220-03: Ma SC220-04: Ye The leading edge LD1 synchronization detection signal of the corresponding color was not output within 100 ms while the polygon mirror motor was operating at normal speed. Details: When a synchronization detection error flag is asserted to the VTEC status register After the polygon turned on, the CPU monitored for error flags in 100 ms cycles and detected an error flag Major causes: The interface harness to the synchronization detection unit is damaged or not connected correctly Synchronization detection board defective Beam does not enter the photodetector Abnormality around VTEC LDB defective BCU defective Main scan magnification rate is too large Solutions: Cycle the machine off/on Replace the laser unit Replace the IPU board Replace the BCU board Correct the main scan magnification SP SP adjustment: SP2-184-006 through 009 = 269600 SP2-102-001, 007 = 123 SP2-102-016 through 025 = 0 Adjust SP2-184-006 through 009 while checking the images until the values of SP2-102-001 and SP2-102-007 become 123 ± 30
SC230-01 SC230-02 SC230-03 SC230-04	D	FGATE ON Error SC230-01: Bk SC230-02: Cy SC230-03: Ma SC230-04: Ye The FGATE signal did not turn ON within 200 ms after the writing process of the corresponding color started. Details: The PFGATE register of PATMOS was not asserted within 200 ms after the writing process started Major causes: PATMOS defective Image processing ASIC defective BCU / controller board not connected correctly or defective Harness between IPU and LDB defective Solutions: Cycle the machine off/on Replace the IPU board Replace the BCU board Replace the controller board Replace the LDB harness
SC231-01 SC231-02 SC231-03 SC231-04	D	FGATE OFF Error SC231-01: Bk SC231-02: Cy SC231-03: Ma SC231-04: Ye The FGATE signal did not turn OFF within 200 ms after the writing process of the corresponding color ended, or the FGATE signal did not turn OFF when the next job of the corresponding color started. Details: The PFGATE register of PATMOS was not negated within 200 ms after the writing process ended The PFGATE register of PATMOS remained asserted from the previous job when the next writing process started Major causes: PATMOS defective Image processing ASIC defective Solutions: Cycle the machine off/on Replace the IPU board Service call reference: SERVICE CALL 202–286